Refund policy

Refund Policy

At Solvexa.store, we want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.

Returns

You have 30 days from the date you received your item to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method within 7–10 business days.

Non-Refundable Items

  • Gift cards
  • Downloadable software products
  • Items that have been used, damaged, or are not in their original condition

Exchanges

If you received a defective or damaged item, please contact us immediately so we can arrange an exchange or replacement.

Contact Us

If you have any questions about our Refund Policy, please contact us at support@Solvexa.store.