Shipping policy
Shipping Details
At Solvexa.store, we strive to deliver your orders as quickly and reliably as possible. Please read below for information about our shipping policies and estimated delivery times.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Estimated Delivery Times
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 7–14 business days |
| Express Shipping | 3–7 business days |
| International Shipping | 14–30 business days |
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected. We offer free standard shipping on orders over a qualifying amount — check our homepage for current promotions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through our carrier's website.
Customs & Duties
For international orders, customs fees, import duties, and taxes may apply depending on your country's regulations. These charges are the responsibility of the buyer and are not included in our prices or shipping costs.
Lost or Delayed Packages
While we do our best to ensure timely delivery, we are not responsible for delays caused by customs, adverse weather conditions, or other factors beyond our control. If your package appears to be lost, please contact us and we will do our best to assist you.
Contact Us
If you have any questions about shipping, please reach out to us at support@Solvexa.store.